Leading Quietly: An Unorthodox Guide to Doing the Right ThingHarvard Business Press, 2002 - 201페이지 Most of us think of leaders as courageous risk takers, orchestrators of major events-in a word, heroes. Yet while such figures are inspiring and admirable, Harvard Business School Professor Joseph Badaracco argues that their larger-than-life accomplishments are simply not what makes the world work. What does, he says, is the sum of millions of small yet consequential decisions that men and women working far from the limelight make every day: how a line worker for a pharmaceutical company responds when he discovers a defect in a product's safety seal; how a manager deals with a valued employee suspected of stealing; how a trader handles a transaction error that will cost a client money.
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... offices, and other buildings, and watch what is going on inside. In one home, a couple is arguing about moving the man's father into a nursing home. In an office, two government officials are talking quietly about investigating a long ...
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