About face 3 : the essentials of interaction design
"This completely updated volume presents the effective and practical tools you need to design great desktop applications, Web 2.0 sites, and mobile devices. You'll learn the principles of good product behavior and gain an understanding of Cooper's Goal-Directed Design method, which involves everything from conducting user research to defining your product using personas and scenarios. Ultimately, you'll acquire the knowledge to design the best possible digital products and services."--Publisher's website
xxxv, 610 pages : illustrations ; 24 cm
9780470084113, 0470084111
1002068727
Ch. 1. Goal-directed design
Ch. 2. Implementation models and mental models
Ch. 3. Beginners, experts, and intermediates
Ch. 4. Understanding users : qualitative research
Ch. 5. Modeling users : personas and goals
Ch. 6. The foundations of design : scenarios and requirements
Ch. 7. From requirements to design : the framework and refinement
Ch. 8. Synthesizing good design : principles and patterns
Ch. 9. Platform and posture
Ch. 10. Orchestration and flow
Ch. 11. Eliminating excise
Ch. 12. Designing good behavior
Ch. 13. Metaphors, idioms, and affordances
Ch. 14. Visual interface design
Ch. 15. Searching and finding : improving data retrieval
Ch. 16. Understanding undo
Ch. 17. Rethinking files and save
Ch. 18. Improving data entry
Ch. 19. Pointing, selecting, and direct manipulation
Ch. 20. Window behaviors
Ch. 21. Controls
Ch. 22. Menus
Ch. 23. Toolbars
Ch. 24. Dialogs. Ch. 25. Errors, alerts, and confirmation
Ch. 26. Designing for different needs
Afterword : on collaboration
App. A. Design principles
Prev. ed. cataloged as: About face 2.0